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Need service?

Our Service Desk is available from 7:30 AM to 4:30 PM (EST) Monday – Friday.

Please feel free to reach out to our Helpdesk Engineers in either of the following ways:

By Email
For fastest results, send your request to:
service@riverviewservice.org

By Phone
You can also leave us a message:
Call 888-235-6860, select option 1, then option 3

Contact Us

Riverview Service
678 Front Ave
Grand Rapids, MI 49504

Phone
(616) 235-6860
(888) 235-6860 (toll-free)

Fax
(616) 235-1634

Hours of Operation
Monday-Friday 8:30am - 5:30pm

Cookie Policy

HTTP cookie, is a simple text file that is stored in a web browser while a user views a website. When a user browses the same site in the future, the site may extract or retrieve information stored in the cookie in order to be informed of the previous user activity. Cookies can contain information about the pages that user visits, login details, and which buttons the user has clicked on. This data can remain in the cookie for months, even years. The main purpose of cookies is to improve usability of a website.

Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies Used

Name	Description	Expiration
AcceptCookies	Used to save that user acknowledged cookie message so it won't show again.	365 Days
AcceptPerformanceCookies	Used to acknowledge user consents to using performance/statistics cookies.	365 Days
.ASPXANONYMOUS	Used to deliver anonymous user details when authorizing applications on the website.	69 Days
authentication	Forms authentication cookie (created when a user logs in).	Session
dnn_IsMobile	Used to determine if the visitor is browsing from a mobile device.	Session
.DOTNETNUKE	Necessary for site functionality, including forms authentication, created when a user logs in.	Session
language	Used to store the current language set.	Session
LastPageId	Used to save the user's last page id that was visited.	Session
StayInEditMode	Used to determine the UI state across postbacks (whether or not to reload the page with the 'Editing' interface).	Session
__RequestVerificationToken	Anti forgery token	Session

Performance/Statistics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

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Cookies Used

Name	Description	Expiration
_ga	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gid	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	Session
_gat	Used by Google Analytics to throttle request rate	Session